Privacy Policy

Last updated: March 2026

1. Data We Collect

We only collect your phone number and email address to deliver tickets. We do not sell your personal data to third parties.

2. How We Use Your Data

Delivering tickets via email and/or WhatsApp
Sending transactional messages (receipts, confirmations)
Essential event updates (cancellations, reschedules)
Processing payments through Stripe

3. WhatsApp Consent

By providing your phone number, you consent to receive transactional messages (tickets, receipts) and essential event updates via WhatsApp. You can opt out at any time by typing "STOP" in the Dhun Bot.

4. Payment Data

Dhun does not store credit card numbers. All card payments are processed securely through Stripe. For Zelle and Venmo payments, we only store the transaction reference — not your banking credentials.

5. Right to Erasure

You may request full data deletion by typing "DELETE MY DATA" in the Dhun WhatsApp Bot or emailing support@dhun.app.

6. Compliance

India: Digital Personal Data Protection (DPDP) Act
United States: California Consumer Privacy Act (CCPA)

We are committed to complying with applicable data protection regulations in all jurisdictions where we operate.

7. Third-Party Services

We use the following third-party services that may process your data:

Stripe — payment processing
Twilio/WhatsApp — message delivery
SendGrid — email delivery

Each service has its own privacy policy governing how they handle your data.